SF Fire Credit Union incident

Card Management Issue

Resolved after 4 hours 47 minutes, affecting Card Management (Card Activation, Travel Notifications, PIN changes), on May 30, 2024.

investigating May 30, 2024, 06:26 PM UTC

We are currently investigating an issue with our Card Management feature in Online & Mobile Banking. We apologize for any inconvenience and we are working to restore services as soon as possible.

Started
May 30, 2024, 06:26 PM UTC
Resolved
May 30, 2024, 11:14 PM UTC
Duration
4h 47m
Detected by Pingoru
May 30, 2024, 06:26 PM UTC

Affected components

Card Management (Card Activation, Travel Notifications, PIN changes)

Update timeline

  1. investigating May 30, 2024, 06:26 PM UTC

    We are currently investigating an issue with our Card Management feature in Online & Mobile Banking. We apologize for any inconvenience and we are working to restore services as soon as possible.

  2. resolved May 30, 2024, 11:14 PM UTC

    This incident has been resolved.

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