Servd Outage History
Servd is up right nowServd had 24 outages in the last 2 years totaling 852h 2m of downtime — averaging 1 incident per month.
There were 24 Servd outages since April 3, 2025 totaling 852h 2m of downtime. Each is summarised below — incident details, duration, and resolution information.
Brief large-scale DDoS attack on US-EAST-1 cluster
Timeline · 1 update
- resolved Jul 08, 2026, 10:37 AM UTC
At 00:57 UTC, Servd's US-EAST-1 cluster received a large DDoS attack which lasted 30 seconds. At which point our Cloudflare-backed DDoS protections activated and ended the attack. In the interim, we saw elevated 502 responses as our infrastructure quickly scaled up to handle the load. Apologies for any interruptions to your projects. For those looking to insulate themselves from such attacks we recommend employing [Servd's Private Load Balancer addon](https://servd.host/docs/private-load-balancer-addon).
Degraded Performance detected on status page
Intermittent connection issues in EU-WEST-1 cluster
Timeline · 1 update
- resolved Jun 13, 2026, 08:49 AM UTC
We're confident the issue has fully resolved. Thanks for your patience.
Issues with new workload startup in uk-london-5
Timeline · 3 updates
- investigating Jun 03, 2026, 10:54 AM UTC
We're seeing new workloads (backup tasks and Syncs) failing to start up as expected in our uk-london-5 cluster, resulting in stuck deployments. We're investigating currently.
- investigating Jun 03, 2026, 12:52 PM UTC
We've fixed the core issue, and are waiting for things to recover.
- resolved Jun 03, 2026, 01:06 PM UTC
We've now resolved the incident. Thanks for your patience.
Project request timeouts in us-east-6 and us-east-7
Timeline · 3 updates
- investigating May 20, 2026, 01:10 AM UTC
There is an ongoing issue with availability of a small number of projects in our us-east-6 and us-east-7 clusters. We have tracked this down to a problem with database data for these projects failing to attach to nodes as expected. We are communicating with our upstream providers currently to rectify.
- investigating May 20, 2026, 01:20 AM UTC
The underlying issue has been resolved and we're monitoring to ensure full recovery of all projects
- resolved May 20, 2026, 07:47 AM UTC
We've now resolved the incident. Thanks for your patience.
Slow bundle builds
Timeline · 2 updates
- investigating Apr 23, 2026, 07:58 AM UTC
Things seem to be recovering. We will monitor for any reoccurrence.
- resolved May 02, 2026, 11:35 PM UTC
We've now resolved the incident. Thanks for your patience.
Subset of projects connected to Bitbucket repositories struggling to pull repo data
Timeline · 2 updates
- investigating Apr 02, 2026, 01:01 PM UTC
We've observed requests to Bitbucket have started going through again. Our current working theory is a limited intermittent outage with Bitbucket's API, however nothing has been reported on their status page as of yet.
- resolved Apr 23, 2026, 07:37 AM UTC
We've now resolved the incident. Thanks for your patience.
We're seeing issues with connectivity to our main CDN edge network
Timeline · 1 update
- resolved Feb 22, 2026, 04:28 PM UTC
Cloudflare has published a post-mortem blog post about the issue which prompted this disruption to service on Servd. You can read more about it here [https://blog.cloudflare.com/cloudflare-outage-february-20-2026/](https://blog.cloudflare.com/cloudflare-outage-february-20-2026/)
Cloudflare Outage affecting project traffic
Timeline · 1 update
- resolved Dec 05, 2025, 09:26 AM UTC
Cloudflare have marked their as resolved https://www.cloudflarestatus.com/incidents/lfrm31y6sw9q We're seeing service back to normal, thanks for your patience.
Large DDoS attack on US-EAST-7 cluster
Timeline · 1 update
- resolved Nov 26, 2025, 09:42 PM UTC
Between 20:59 and 21:17 UTC there were two drops in connectivity to the US-EAST-7 cluster due to a large scale DDoS attack. The attack was mitigated by our Ingress Platform's DDoS defences, however some attack traffic was able to reach the cluster before the defences automatically activated. We're exploring strategies to better deal with attack traffic prior to our DDoS protections activating.
Cloudflare outage preventing access to Servd dashboard
Timeline · 1 update
- resolved Nov 18, 2025, 06:15 PM UTC
Cloudflare have marked their incident as fully resolved, and we're no longer seeing any issues across Servd, so are marking this incident as resolved too. Apologies for the disruption.
AWS Outage causing disruption to some Servd services
Timeline · 1 update
- resolved Oct 22, 2025, 02:32 PM UTC
The upstream AWS issue is now fully resolved.
Delays validating SSL _acme-challenge DNS records
Timeline · 1 update
- resolved Sep 26, 2025, 03:21 PM UTC
SSL validation appears to be going through normally now. Thanks for your patience.
Builds and syncs impacted by Docker Hub incident
Timeline · 1 update
- resolved Sep 25, 2025, 05:44 AM UTC
Docker Hub (Servd's bundle storage provider) [suffered an incident](https://www.dockerstatus.com/pages/incident/533c6539221ae15e3f000031/68d47a2f93c09e05486d93a9) which prevented Servd's task runner from exporting new bundles during bundles builds and pulling existing bundles during syncs. The upstream incident was fixed by Docker Hub at 1:09 UTC, and all Servd systems are operational once again.
Outage effecting some UK-LONDON-4 projects migrated from UK-LONDON-1 and UK-LONDON-3 clusters
Timeline · 1 update
- resolved Sep 23, 2025, 03:17 PM UTC
Between 14:04 UTC and 14:32, project requests routing to 74.220.21.86 experienced time outs. The impact was confined to projects that were previously located in our decommissioned UK-LONDON-1 and UK-LONDON-3 clusters that were then migrated over to our active UK-LONDON-4 cluster. These requests utilise our deprecated legacy ingress. To avoid similar issues in the future, we strongly recommend upgrading your impacted projects to our Ingress Platform. https://servd.host/docs/upgrading-to-new-ingress
Task Runner Delays
Timeline · 1 update
- resolved Aug 21, 2025, 03:07 PM UTC
We've now resolved the incident. Thanks for your patience.
New bundle builds failing
Timeline · 1 update
- resolved Aug 19, 2025, 04:11 PM UTC
The issue has been resolved with the upstream provider and builds are now progressing as expected.
Intermittent outbound request timeouts for UK clusters
Timeline · 1 update
- resolved Jul 11, 2025, 03:33 PM UTC
We've had confirmation from our server provider (DigitalOcean) that the issue originated with their infrastructure. Specifically they state they detected an issue with one of their European carriers which caused outbound traffic from a subset of their locations in London, Amsterdam and Frankfurt to fail. They're working with their carrier to ensure the issue does not reoccur. If you'd like to add resilience against these kinds of incidents to your project, drop a message to [email protected] and we'd be happy to advise.
Intermittent network timeouts for external traffic on certain outbound routes
Timeline · 1 update
- resolved Jun 06, 2025, 08:51 AM UTC
We've now resolved the incident. Thanks for your patience.
Ongoing DDoS attack against our old traffic ingress for UK-LONDON-2
Timeline · 1 update
- resolved May 08, 2025, 10:04 AM UTC
We've now resolved the incident. Thanks for your patience.
Failures with new asset platform file uploads
Timeline · 1 update
- resolved May 07, 2025, 10:05 AM UTC
We've now resolved the incident. Thanks for your patience.
Timeouts with ElasticEmail SMTP Integration
Timeline · 1 update
- resolved Apr 21, 2025, 07:27 PM UTC
After monitoring for a few hours, we're satisfied the issue has been resolved.
UK-LONDON-5 connectivity issues
Timeline · 1 update
- resolved Apr 03, 2025, 11:58 AM UTC
We've now resolved the incident. The cluster was briefly hit by a large DDoS attack. Our automated DDoS defences triggered shortly after but some attack traffic was able to get through to the cluster and briefly overwhelm it's load balancer.