Servd incident

Issues with new workload startup in uk-london-5

Major Resolved View vendor source →

Servd experienced a major incident on June 3, 2026, lasting 2h 11m. The incident has been resolved; the full update timeline is below.

Started
Jun 03, 2026, 10:54 AM UTC
Resolved
Jun 03, 2026, 01:06 PM UTC
Duration
2h 11m
Detected by Pingoru
Jun 03, 2026, 10:54 AM UTC

Update timeline

  1. investigating Jun 03, 2026, 10:54 AM UTC

    We're seeing new workloads (backup tasks and Syncs) failing to start up as expected in our uk-london-5 cluster, resulting in stuck deployments. We're investigating currently.

  2. investigating Jun 03, 2026, 12:52 PM UTC

    We've fixed the core issue, and are waiting for things to recover.

  3. resolved Jun 03, 2026, 01:06 PM UTC

    We've now resolved the incident. Thanks for your patience.