Servd incident

Project request timeouts in us-east-6 and us-east-7

Servd is currently experiencing a major incident, which began 19 min ago. The vendor's full update timeline is below.

Started
May 20, 2026, 01:10 AM UTC
Resolved
Ongoing
Duration
● 19m
Detected by Pingoru
May 20, 2026, 01:10 AM UTC

Update timeline

  1. investigating May 20, 2026, 01:10 AM UTC

    There is an ongoing issue with availability of a small number of projects in our us-east-6 and us-east-7 clusters. We have tracked this down to a problem with database data for these projects failing to attach to nodes as expected. We are communicating with our upstream providers currently to rectify.

  2. investigating May 20, 2026, 01:20 AM UTC

    The underlying issue has been resolved and we're monitoring to ensure full recovery of all projects