SerpApi incident

[Google Shopping Light API] Performance Degradation

Major Resolved View vendor source →

SerpApi experienced a major incident on February 24, 2026 affecting API and Shopping Light API, lasting 121d 16h. The incident has been resolved; the full update timeline is below.

Started
Feb 24, 2026, 06:26 PM UTC
Resolved
Jun 26, 2026, 10:44 AM UTC
Duration
121d 16h
Detected by Pingoru
Feb 24, 2026, 06:26 PM UTC

Affected components

APIShopping Light API

Update timeline

  1. investigating Feb 24, 2026, 06:26 PM UTC

    We're currently experiencing elevated response times for most APIs, and reduced success rates on some. The Google Shopping Light API appears most affected. We're still investigating and will follow up when we have more information. Thanks for your patience in the meantime.

  2. identified Feb 24, 2026, 10:32 PM UTC

    The issue occurred due to changes from Google's side. We've made some temporary adjustements that should resolve the problem for the majority of APIs. Response times and success rates should be improving. Google Shopping and Google Shopping Light APIs may still be degraded or not function as expected. Thanks for your continued patience as we work toward a full resolution.

  3. identified Apr 07, 2026, 05:34 PM UTC

    We’re continuing to work on a fix to restore normal response times for the Google Shopping Light API. At this time, the issue should no longer be affecting other APIs.

  4. resolved Jun 26, 2026, 10:44 AM UTC

    We released an improvement that significantly reduced response times for Google Shopping Light API.