SerpApi incident

[Google Shopping API] Performance Degradation

Resolved after 5 days 19 hours, affecting Shopping API, on September 17, 2026.

monitoring Sep 22, 2026, 12:45 PM UTC

A fix has been implemented and we are monitoring.

Started
Sep 17, 2026, 10:12 PM UTC
Resolved
Sep 23, 2026, 06:06 PM UTC
Duration
5d 19h
Detected by Pingoru
Sep 17, 2026, 10:12 PM UTC

Affected components

Shopping API

Update timeline

  1. investigating Sep 17, 2026, 10:12 PM UTC

    We are currently investigating elevated response times and decreased success rates for the Google Shopping API. The Public Roadmap issue documenting this can be found here: https://github.com/serpapi/public-roadmap/issues/4308

  2. investigating Sep 19, 2026, 11:17 PM UTC

    We're continuing to investigate this issue.

  3. monitoring Sep 22, 2026, 12:45 PM UTC

    A fix has been implemented and we are monitoring.

  4. resolved Sep 23, 2026, 06:06 PM UTC

    Performance has remained stable. This is resolved.

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