Resolved after 20 minutes, on November 18, 2023.
Between 10:00am PST and 10:20am PST, Sequin had a major outage. Syncs for all platforms halted and our HTTP and SQL proxies were unreachable. The root cause seems to be a network partition between our primary application servers and our database. We believe the situation is resolved, but we're monitoring the system closely.
Update timeline
- resolved Nov 18, 2023, 06:27 PM UTC
Between 10:00am PST and 10:20am PST, Sequin had a major outage. Syncs for all platforms halted and our HTTP and SQL proxies were unreachable. The root cause seems to be a network partition between our primary application servers and our database. We believe the situation is resolved, but we're monitoring the system closely.
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