Sentry experienced a major incident on August 13, 2026 affecting US Error Ingestion and US Errors Alerting and 1 more component, lasting 4h 39m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Aug 13, 2026, 05:47 PM UTC
We are currently investigating ingestion delays for spans and transactions in DE
- investigating Aug 13, 2026, 05:59 PM UTC
We are currently investigating ingestion delays for spans and transactions in DE and US
- investigating Aug 13, 2026, 06:07 PM UTC
We are currently investigating ingestion delays for spans, transactions and alerts in DE and US
- identified Aug 13, 2026, 06:35 PM UTC
We've identified the source of latency and are reverting that change.
- monitoring Aug 13, 2026, 07:34 PM UTC
The problematic change has been reverted and we're processing backlogs.
- monitoring Aug 13, 2026, 07:53 PM UTC
The problematic change has been reverted and we're processing backlogs.
- monitoring Aug 13, 2026, 08:32 PM UTC
We've recovered all ingestion latency in DE. In US, errors have processed their backlog and we continue to make progress on spans in US.
- monitoring Aug 13, 2026, 09:22 PM UTC
We're continuing to make progress on the span ingestion backlog in US.
- monitoring Aug 13, 2026, 10:13 PM UTC
We continue to make progress on the spans backlog with an estimated completion time of 15 minutes.
- resolved Aug 13, 2026, 10:27 PM UTC
All backlogs have been processed.