Sense Energy incident

Service Disruption

Resolved after 2 hours 5 minutes, affecting Login and Sense Client API and 1 more, on October 20, 2025.

monitoring Oct 20, 2025, 07:17 PM UTC

Services are starting to stabilize. Users may continue to see intermittent issues during recovery. We'll continue to monitor and provide updates.

Started
Oct 20, 2025, 05:52 PM UTC
Resolved
Oct 20, 2025, 07:57 PM UTC
Duration
2h 5m
Detected by Pingoru
Oct 20, 2025, 05:52 PM UTC

Affected components

LoginSense Client APISense Realtime APISense Monitor API

Update timeline

  1. identified Oct 20, 2025, 05:52 PM UTC

    We’re currently experiencing a service disruption. Our engineering team has identified the root cause and we are working to improve performance until the underlying cause stabilizes.

  2. monitoring Oct 20, 2025, 07:17 PM UTC

    Services are starting to stabilize. Users may continue to see intermittent issues during recovery. We'll continue to monitor and provide updates.

  3. resolved Oct 20, 2025, 07:57 PM UTC

    This incident has been resolved.

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