Sense Energy experienced a minor incident on October 20, 2025 affecting Login and Sense Client API and 1 more component, lasting 2h 5m. The incident has been resolved; the full update timeline is below.
Affected components
LoginSense Client APISense Realtime APISense Monitor API
Update timeline
- identified Oct 20, 2025, 05:52 PM UTC
We’re currently experiencing a service disruption. Our engineering team has identified the root cause and we are working to improve performance until the underlying cause stabilizes.
- monitoring Oct 20, 2025, 07:17 PM UTC
Services are starting to stabilize. Users may continue to see intermittent issues during recovery. We'll continue to monitor and provide updates.
- resolved Oct 20, 2025, 07:57 PM UTC
This incident has been resolved.