Sense Energy incident

Device Notification Delays

Resolved after 1 day 2 hours, affecting Sense Client API, on December 19, 2019.

resolved Dec 21, 2019, 12:33 AM UTC

The issue has been resolved and device notifications are now being processed normally

Started
Dec 19, 2019, 09:43 PM UTC
Resolved
Dec 21, 2019, 12:33 AM UTC
Duration
1d 2h
Detected by Pingoru
Dec 19, 2019, 09:43 PM UTC

Affected components

Sense Client API

Update timeline

  1. investigating Dec 19, 2019, 09:43 PM UTC

    We are currently investigating notification delays with devices turning On/Off

  2. resolved Dec 21, 2019, 12:33 AM UTC

    The issue has been resolved and device notifications are now being processed normally

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