Sense Energy incident

Issue with connections to Realtime API

Resolved after 8 hours 5 minutes, affecting Sense Client API and Sense Monitor API, on January 2, 2020.

investigating Jan 02, 2020, 07:39 PM UTC

We are continuing to investigate this issue.

Started
Jan 02, 2020, 05:18 PM UTC
Resolved
Jan 03, 2020, 01:23 AM UTC
Duration
8h 5m
Detected by Pingoru
Jan 02, 2020, 05:18 PM UTC

Affected components

Sense Client APISense Monitor API

Update timeline

  1. investigating Jan 02, 2020, 05:18 PM UTC

    We are currently investigating this issue.

  2. investigating Jan 02, 2020, 07:39 PM UTC

    We are continuing to investigate this issue.

  3. resolved Jan 03, 2020, 01:23 AM UTC

    This incident has been resolved.

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