Resolved after 3 days 19 hours, affecting Sense Client API and Sense Monitor API, on October 26, 2020.
We have resolved the underlying issue and service has been restored to normal as of 1pm 10/30.
Affected components
Sense Client APISense Monitor API
Update timeline
- investigating Oct 26, 2020, 09:04 PM UTC
We are currently investigating an issue that is causing periodic performance problems with the monitor data pipeline
- investigating Oct 28, 2020, 02:40 PM UTC
We are continuing to investigate the underlying problem and are applying temporary mitigations to address performance issues.
- investigating Oct 30, 2020, 02:00 PM UTC
Mitigations continue while we work on a fix for the root cause.
- resolved Nov 03, 2020, 03:39 PM UTC
We have resolved the underlying issue and service has been restored to normal as of 1pm 10/30.
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