Sense Energy incident

Login non-functional for some users

Major Vendor's status page →

Resolved after 3 hours 42 minutes, affecting Login, on December 23, 2020.

monitoring Dec 23, 2020, 08:45 PM UTC

A fix has been implemented and we are monitoring the results.

Started
Dec 23, 2020, 05:39 PM UTC
Resolved
Dec 23, 2020, 09:22 PM UTC
Duration
3h 42m
Detected by Pingoru
Dec 23, 2020, 05:39 PM UTC

Affected components

Login

Update timeline

  1. investigating Dec 23, 2020, 05:39 PM UTC

    We are currently investigating this issue.

  2. identified Dec 23, 2020, 06:22 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Dec 23, 2020, 08:45 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Dec 23, 2020, 09:22 PM UTC

    This incident has been resolved.

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