Sense Energy incident

Sense API

Resolved after 10 hours 4 minutes, affecting Sense Client API and Sense Realtime API and 1 more, on February 3, 2023.

monitoring Feb 03, 2023, 09:49 PM UTC

Our internal team is actively working on post-outage support/monitoring and will provide an update once the systems are fully recovered.

Started
Feb 03, 2023, 02:49 PM UTC
Resolved
Feb 04, 2023, 12:54 AM UTC
Duration
10h 4m
Detected by Pingoru
Feb 03, 2023, 02:49 PM UTC

Affected components

Sense Client APISense Realtime APISense Monitor API

Update timeline

  1. investigating Feb 03, 2023, 02:49 PM UTC

    We are currently investigating an issue that could affect API response times.

  2. identified Feb 03, 2023, 02:55 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Feb 03, 2023, 03:22 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. monitoring Feb 03, 2023, 09:49 PM UTC

    Our internal team is actively working on post-outage support/monitoring and will provide an update once the systems are fully recovered.

  5. resolved Feb 04, 2023, 12:54 AM UTC

    The incident has been resolved.

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