Sense Energy incident
Data lag on device-event and alerts and duplicated entries
Minor Vendor's status page →
Resolved after 5 hours 14 minutes, affecting Sense Realtime API, on August 14, 2023.
A fix has been implemented and the team is monitoring the results.
Affected components
Sense Realtime API
Update timeline
- identified Aug 14, 2023, 03:31 PM UTC
Team identified the issue with data processing and users might experience multiple device events and alerts
- identified Aug 14, 2023, 05:53 PM UTC
We are continuing to work on fix for this issue.
- monitoring Aug 14, 2023, 07:52 PM UTC
A fix has been implemented and the team is monitoring the results.
- resolved Aug 14, 2023, 08:45 PM UTC
This incident has been resolved. All systems are fully operational.
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