SENKO experienced a major incident on October 21, 2026, lasting 36m. The incident has been resolved; the full update timeline is below.
Update timeline
- identified Oct 21, 2026, 01:59 PM UTC
We are currently performing an emergency replacement of a failed NVMe drive in this node's RAID array. All customer data is safe and intact. Affected VMs will be back online as soon as the disk replacement is complete and the node has been booted back into the OS. We'll post an update once service is restored.
- resolved Oct 21, 2026, 02:35 PM UTC
The affected node is back online and virtual machines are now powering back on. Services should return to normal over the next 15-20 minutes as each VM completes boot.