SENKO experienced a major incident on January 18, 2026, lasting 26m. The incident has been resolved; the full update timeline is below.
Update timeline
- identified Jan 18, 2026, 04:44 PM UTC
We are currently experiencing an outage on the fra-9950x-lagopus node, which has resulted in a connectivity issue between the VM control panel and the node itself. Due to this issue, some virtual machines on this node are currently offline. Our engineers are actively investigating the root cause and working to restore normal operation as quickly as possible. Further updates will be provided as we make progress. ℹ️ This is an unplanned incident. No action is required from customers at this time. We apologize for the inconvenience and appreciate your patience while we resolve the issue.
- identified Jan 18, 2026, 04:59 PM UTC
We have investigated the cause of the issue affecting the fra-9950x-lagopus node. Our engineers are actively working on resolving the problem as fast as possible to restore full connectivity between the VM control panel and the node, as well as bring all affected virtual machines back online.
- resolved Jan 18, 2026, 05:18 PM UTC
The fix has been applied for the issue affecting the fra-9950x-lagopus node. Connectivity between the VM control panel and the node has been restored, and affected virtual machines are returning to normal operation. We are currently monitoring the situation closely to ensure full stability.