Issues when printing A6 labels

Update timeline

1. investigating Mar 27, 2026, 10:45 AM UTC

   Status: Investigating We are currently investigating an issue affecting the A6 labelsWe are sorry for the inconvenience.Updates will follow. Affected components CIRRO E-Commerce (Operational) Der Kurier (Operational) Royal Mail (Operational) Yodel (Operational) DPD Local (Operational) GLS Spain (Operational) BRT (Operational) DPD France (Operational) Jongstra Transport (Operational) MRW (Operational) Cycloon (Operational) GLS Italy (Operational) FedEx Crossborder (Operational) Evri UK (Operational) Colissimo (Operational) DHL eCommerce (Operational) Poste Italiane (Operational) Chronopost (Operational) DB Schenker (Operational) GLOBAL (Operational) PLX Parcel Logistics (Operational) Evri C2C UK (Operational) InPost Spain (Operational) Bpost (Operational) BE (Operational) DHL 2 Man Handling (Operational) DPD Austria (Operational) Verzenden via Bol.com (Operational) AT (Operational) Evri International (Operational) Cainiao (Operational) Bring (Operational) Correos Express (Operational) DHL Germany (Operational) Parcelforce (Operational) Hermes Germany (Operational) NL (Operational) Sendcloud (Operational) PostNL (Operational) UPS (Operational) Viatim (Operational) DHL Freight (Operational) InPost Italy (Operational) GLS Netherlands (Operational) SEUR (Operational) InPost GB (Operational) Asendia (Operational) DHL Benelux (Operational) Austrian Post (Operational) DHL Express (Operational) Postnord (Operational) TNT Italy (Operational) GLS Europe (Operational) PostNL Extra@Home (Operational) Europaket (Operational) Colissimo EC2C (Operational) LandMark Global (Operational) Trunkrs (Operational) DE (Operational) Nacex (Operational) Dachser (Operational) Deutsche Post (Operational) DPD (Operational) GLS (Operational) InPost Poland (Operational) Transforce (Operational) UK (Operational) ES (Operational) HIVED (Operational) Amazon Shipping (Operational) FedEx (Operational) Relais Colis (Operational) TIPSA (Operational) CTT Express (Operational) Lettre Suivie (Operational) Geodis (Operational) DHL Parcel GB (Operational) SkyNet SkyMail (Operational) Colis Privé (Operational) Poste Italiane Delivery (Operational) Packs (Operational) DHL Parcel Iberia (Operational) Quicargo (Operational) IT (Operational) MHI (Operational) Mondial Relay (Operational) Spring (Operational) Budbee (Operational) Paack (Operational) DPD UK (Operational) PostNord (Operational) Sendcloud Print Settings (Operational) FR (Operational) Delivengo (Operational) Transmission (Operational) Correos (Operational)

2. investigating Mar 27, 2026, 10:45 AM UTC

   Status: Investigating We are continuing to investigate this issue. Affected components DPD France (Operational) DPD Austria (Operational) InPost Spain (Operational) Austrian Post (Operational) CTT Express (Operational) BRT (Operational) Delivengo (Operational) GLS (Operational) DHL Express (Operational) MRW (Operational) GLS Europe (Operational) InPost Poland (Operational) SEUR (Operational) Cainiao (Operational) Asendia (Operational) DE (Operational) GLS Netherlands (Operational) Postnord (Operational) Parcelforce (Operational) DPD UK (Operational) Chronopost (Operational) Sendcloud (Operational) UK (Operational) Evri UK (Operational) PostNL Extra@Home (Operational) InPost Italy (Operational) Nacex (Operational) Bpost (Operational) DPD Local (Operational) InPost GB (Operational) FedEx Crossborder (Operational) DHL Germany (Operational) Colissimo EC2C (Operational) LandMark Global (Operational) Relais Colis (Operational) GLS Italy (Operational) DPD (Operational) UPS (Operational) ES (Operational) GLOBAL (Operational) Royal Mail (Operational) FR (Operational) Jongstra Transport (Operational) Quicargo (Operational) FedEx (Operational) NL (Operational) DHL Benelux (Operational) TNT Italy (Operational) HIVED (Operational) Lettre Suivie (Operational) Evri International (Operational) PostNord (Operational) Geodis (Operational) Poste Italiane (Operational) DB Schenker (Operational) Transmission (Operational) GLS Spain (Operational) Correos Express (Operational) Transforce (Operational) Yodel (Operational) Europaket (Operational) Trunkrs (Operational) Deutsche Post (Operational) Spring (Operational) DHL Parcel Iberia (Operational) Viatim (Operational) Dachser (Operational) Bring (Operational) PostNL (Operational) Cycloon (Operational) Sendcloud Print Settings (Partial outage) Amazon Shipping (Operational) Packs (Operational) Mondial Relay (Operational) AT (Operational) SkyNet SkyMail (Operational) Der Kurier (Operational) TIPSA (Operational) Budbee (Operational) DHL Freight (Operational) Colissimo (Operational) Hermes Germany (Operational) DHL eCommerce (Operational) DHL Parcel GB (Operational) Colis Privé (Operational) MHI (Operational) DHL 2 Man Handling (Operational) Verzenden via Bol.com (Operational) CIRRO E-Commerce (Operational) IT (Operational) BE (Operational) PLX Parcel Logistics (Operational) Poste Italiane Delivery (Operational) Paack (Operational) Correos (Operational) Evri C2C UK (Operational)

3. identified Mar 27, 2026, 11:04 AM UTC

   Status: Identified The issue has been identified, and a fix is being implemented Affected components DPD Local (Operational) Amazon Shipping (Operational) DHL 2 Man Handling (Operational) Nacex (Operational) Europaket (Operational) DPD UK (Operational) Hermes Germany (Operational) Relais Colis (Operational) Deutsche Post (Operational) PostNL Extra@Home (Operational) Evri International (Operational) GLS Europe (Operational) FedEx Crossborder (Operational) Correos (Operational) DPD Austria (Operational) Poste Italiane (Operational) Der Kurier (Operational) Transforce (Operational) DHL Benelux (Operational) HIVED (Operational) Austrian Post (Operational) DHL Germany (Operational) Verzenden via Bol.com (Operational) Delivengo (Operational) Evri C2C UK (Operational) InPost Poland (Operational) Sendcloud Print Settings (Partial outage) Asendia (Operational) Cycloon (Operational) IT (Operational) Evri UK (Operational) DPD France (Operational) Colissimo EC2C (Operational) PostNord (Operational) DB Schenker (Operational) Poste Italiane Delivery (Operational) Packs (Operational) FR (Operational) Paack (Operational) Colissimo (Operational) Colis Privé (Operational) PostNL (Operational) GLS Italy (Operational) ES (Operational) Spring (Operational) DHL Freight (Operational) InPost Italy (Operational) Yodel (Operational) UPS (Operational) GLS (Operational) Quicargo (Operational) DE (Operational) Trunkrs (Operational) DHL Express (Operational) InPost Spain (Operational) Bpost (Operational) DPD (Operational) AT (Operational) CIRRO E-Commerce (Operational) DHL Parcel GB (Operational) GLS Netherlands (Operational) UK (Operational) Correos Express (Operational) PLX Parcel Logistics (Operational) Mondial Relay (Operational) LandMark Global (Operational) Jongstra Transport (Operational) MRW (Operational) TNT Italy (Operational) CTT Express (Operational) DHL Parcel Iberia (Operational) Viatim (Operational) Parcelforce (Operational) GLS Spain (Operational) BRT (Operational) Cainiao (Operational) DHL eCommerce (Operational) Geodis (Operational) NL (Operational) SEUR (Operational) Postnord (Operational) TIPSA (Operational) Chronopost (Operational) SkyNet SkyMail (Operational) Dachser (Operational) Bring (Operational) Transmission (Operational) InPost GB (Operational) BE (Operational) Lettre Suivie (Operational) Budbee (Operational) FedEx (Operational) GLOBAL (Operational) Sendcloud (Operational) Royal Mail (Operational) MHI (Operational)

4. monitoring Mar 27, 2026, 11:19 AM UTC

   Status: Monitoring A fix as been implemented, and we are monitoring the results. Affected components Sendcloud Print Settings (Partial outage) Colissimo EC2C (Operational) DHL eCommerce (Operational) DHL Parcel GB (Operational) Evri International (Operational) Delivengo (Operational) DB Schenker (Operational) GLS Netherlands (Operational) Poste Italiane Delivery (Operational) LandMark Global (Operational) SkyNet SkyMail (Operational) Sendcloud (Operational) Cycloon (Operational) Yodel (Operational) HIVED (Operational) Mondial Relay (Operational) DHL Germany (Operational) Asendia (Operational) Cainiao (Operational) Packs (Operational) DHL Parcel Iberia (Operational) PostNord (Operational) Der Kurier (Operational) BRT (Operational) DHL Freight (Operational) Verzenden via Bol.com (Operational) Nacex (Operational) Deutsche Post (Operational) Postnord (Operational) UPS (Operational) DPD France (Operational) DPD Austria (Operational) GLS Spain (Operational) InPost GB (Operational) FedEx Crossborder (Operational) Budbee (Operational) Viatim (Operational) GLS (Operational) DPD (Operational) MHI (Operational) SEUR (Operational) GLS Italy (Operational) Trunkrs (Operational) Jongstra Transport (Operational) Evri C2C UK (Operational) Dachser (Operational) Colis Privé (Operational) PostNL (Operational) DPD UK (Operational) AT (Operational) Geodis (Operational) DE (Operational) Quicargo (Operational) IT (Operational) DPD Local (Operational) Amazon Shipping (Operational) Poste Italiane (Operational) Royal Mail (Operational) TNT Italy (Operational) FR (Operational) Colissimo (Operational) Hermes Germany (Operational) InPost Poland (Operational) Lettre Suivie (Operational) Evri UK (Operational) Correos (Operational) Parcelforce (Operational) InPost Italy (Operational) FedEx (Operational) Relais Colis (Operational) Transmission (Operational) Correos Express (Operational) PLX Parcel Logistics (Operational) CTT Express (Operational) Europaket (Operational) GLOBAL (Operational) ES (Operational) Austrian Post (Operational) DHL 2 Man Handling (Operational) PostNL Extra@Home (Operational) Paack (Operational) InPost Spain (Operational) BE (Operational) Spring (Operational) Chronopost (Operational) CIRRO E-Commerce (Operational) DHL Express (Operational) NL (Operational) MRW (Operational) UK (Operational) GLS Europe (Operational) Transforce (Operational) Bring (Operational) Bpost (Operational) DHL Benelux (Operational) TIPSA (Operational)

5. resolved Mar 27, 2026, 12:06 PM UTC

   Status: Resolved This incident has been resolved. Affected components Geodis (Operational) GLS (Operational) PostNord (Operational) Deutsche Post (Operational) DHL Benelux (Operational) Correos Express (Operational) Viatim (Operational) CIRRO E-Commerce (Operational) Relais Colis (Operational) Postnord (Operational) DPD Local (Operational) PLX Parcel Logistics (Operational) InPost GB (Operational) Amazon Shipping (Operational) Spring (Operational) Evri International (Operational) DB Schenker (Operational) Budbee (Operational) Correos (Operational) Parcelforce (Operational) DPD UK (Operational) DHL Express (Operational) Bpost (Operational) Sendcloud (Operational) DHL Germany (Operational) Colissimo EC2C (Operational) DHL Parcel GB (Operational) Evri C2C UK (Operational) InPost Spain (Operational) Bring (Operational) GLS Spain (Operational) Lettre Suivie (Operational) IT (Operational) SEUR (Operational) GLS Italy (Operational) MHI (Operational) ES (Operational) Evri UK (Operational) Nacex (Operational) NL (Operational) InPost Poland (Operational) Austrian Post (Operational) Verzenden via Bol.com (Operational) Asendia (Operational) Trunkrs (Operational) BRT (Operational) DPD Austria (Operational) AT (Operational) SkyNet SkyMail (Operational) MRW (Operational) Transforce (Operational) TNT Italy (Operational) Packs (Operational) DHL Freight (Operational) Yodel (Operational) TIPSA (Operational) Mondial Relay (Operational) FR (Operational) DPD France (Operational) PostNL Extra@Home (Operational) FedEx (Operational) LandMark Global (Operational) Hermes Germany (Operational) DHL eCommerce (Operational) Poste Italiane (Operational) Jongstra Transport (Operational) GLOBAL (Operational) Cycloon (Operational) PostNL (Operational) UK (Operational) DPD (Operational) Transmission (Operational) Sendcloud Print Settings (Operational) Poste Italiane Delivery (Operational) Der Kurier (Operational) Colis Privé (Operational) DHL Parcel Iberia (Operational) Colissimo (Operational) Quicargo (Operational) Royal Mail (Operational) UPS (Operational) HIVED (Operational) CTT Express (Operational) DHL 2 Man Handling (Operational) Delivengo (Operational) Europaket (Operational) DE (Operational) Chronopost (Operational) Dachser (Operational) Paack (Operational) InPost Italy (Operational) Cainiao (Operational) GLS Netherlands (Operational) BE (Operational) GLS Europe (Operational) FedEx Crossborder (Operational)