Sendbird Seoul incident

Increased Error Rates (Sendbird Desk)

Critical Resolved View vendor source →

Sendbird Seoul experienced a critical incident on May 5, 2026 affecting Sendbird Seoul Desk Server, lasting 14m. The incident has been resolved; the full update timeline is below.

Started
May 05, 2026, 01:03 AM UTC
Resolved
May 05, 2026, 01:17 AM UTC
Duration
14m
Detected by Pingoru
May 05, 2026, 01:03 AM UTC

Affected components

Sendbird Seoul Desk Server

Update timeline

  1. investigating May 05, 2026, 01:03 AM UTC

    We are currently investigating this issue.

  2. resolved May 05, 2026, 01:17 AM UTC

    The servers have returned operational.