Sekoia UAE1 incident

Massive underlying storage

Resolved after 1 hour 34 minutes, affecting Web application and Event ingestion and 1 more, on July 25, 2026.

resolved Jul 25, 2026, 03:54 PM UTC

The platform is now fully operational. All services have been restored, backlog processing completed and there are no active alerts. Thank you for your patience.

Started
Jul 25, 2026, 02:20 PM UTC
Resolved
Jul 25, 2026, 03:54 PM UTC
Duration
1h 34m
Detected by Pingoru
Jul 25, 2026, 02:20 PM UTC

Affected components

Web applicationEvent ingestionEvent storageDetectionQueriesCasesAutomation

Update timeline

  1. investigating Jul 25, 2026, 02:20 PM UTC

    We currently having issue on our underlying storage which impact several features. We are investigation

  2. identified Jul 25, 2026, 02:29 PM UTC

    We identified the failing component and applying a fix. We'll keep you posted of the progress

  3. monitoring Jul 25, 2026, 02:40 PM UTC

    The situation is recovering. Thank you for your patience

  4. resolved Jul 25, 2026, 03:54 PM UTC

    The platform is now fully operational. All services have been restored, backlog processing completed and there are no active alerts. Thank you for your patience.

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