Sekoia UAE1 experienced a major incident on July 9, 2026 affecting Web application and Event ingestion and 1 more component, lasting 14h 41m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jul 09, 2026, 08:12 AM UTC
We currently have issue with our indexation storage cluster. Investigation is in progress to identify and fix the issue. We are sorry for the inconvenience.
- investigating Jul 09, 2026, 09:11 AM UTC
We are continuing to investigate this issue.
- identified Jul 09, 2026, 12:07 PM UTC
Event ingestion remains delayed with a significant backlog and indexing has not fully resumed. Mitigations are in progress. Work continues to restore normal ingestion, updates will follow. Thank you for your patience
- identified Jul 09, 2026, 02:58 PM UTC
A fix has been deployed to restore event ingestion and reduce the backlog; teams are closely monitoring progress and will provide an update when normal indexing is confirmed. Thank you for your patience
- monitoring Jul 09, 2026, 04:04 PM UTC
The deployed fix to restore event ingestion works as expected. We're now closely monitoring the situation. The backlog is being processed. Thank you for your patience
- resolved Jul 09, 2026, 10:53 PM UTC
This incident has been resolved. All backlog events were ingested.