Sekoia UAE1 incident

event intake overload causing lag

Minor Resolved View vendor source →

Sekoia UAE1 experienced a minor incident on July 24, 2025 affecting Detection, lasting 4h 47m. The incident has been resolved; the full update timeline is below.

Started
Jul 24, 2025, 11:47 AM UTC
Resolved
Jul 24, 2025, 04:35 PM UTC
Duration
4h 47m
Detected by Pingoru
Jul 24, 2025, 11:47 AM UTC

Affected components

Detection

Update timeline

  1. monitoring Jul 24, 2025, 11:47 AM UTC

    We are currently experiencing an overload in event intake in the UAE1 region, which is causing noticeable lag in alert raising and event processing. Our team has identified the root cause and has fixed the issue. The platform is now catching up on the accumulated backlog of events. We appreciate your patience and understanding.

  2. resolved Jul 24, 2025, 04:35 PM UTC

    We are pleased to inform you that the lag issue in the UAE1 region has been fully resolved. The event intake is now back to normal levels. We appreciate your understanding and cooperation during this time. The incident is now closed and all systems are operating as expected.