Seismic Software incident

Customers in East1 region (IBM Cloud) experiencing issues with tenant availability

Critical Resolved View vendor source →

Seismic Software experienced a critical incident on June 4, 2025 affecting U.S. East1, lasting 5h 46m. The incident has been resolved; the full update timeline is below.

Started
Jun 04, 2025, 10:35 AM UTC
Resolved
Jun 04, 2025, 04:21 PM UTC
Duration
5h 46m
Detected by Pingoru
Jun 04, 2025, 10:35 AM UTC

Affected components

U.S. East1

Update timeline

  1. investigating Jun 04, 2025, 10:35 AM UTC

    We are currently investigating this issue.

  2. monitoring Jun 04, 2025, 10:48 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. monitoring Jun 04, 2025, 03:33 PM UTC

    We are continuing to monitor for any further issues.

  4. resolved Jun 04, 2025, 04:21 PM UTC

    This incident has been resolved.