Seismic Software incident

Performance issues for customers in US West1 Region

Major Resolved View vendor source →

Seismic Software experienced a major incident on April 13, 2026 affecting U.S. West1, lasting 5h 21m. The incident has been resolved; the full update timeline is below.

Started
Apr 13, 2026, 02:44 PM UTC
Resolved
Apr 13, 2026, 08:05 PM UTC
Duration
5h 21m
Detected by Pingoru
Apr 13, 2026, 02:44 PM UTC

Affected components

U.S. West1

Update timeline

  1. investigating Apr 13, 2026, 02:44 PM UTC

    We are currently investigating this issue.

  2. monitoring Apr 13, 2026, 02:56 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Apr 13, 2026, 08:05 PM UTC

    This incident has been resolved.