Seismic Software incident

Some customers are experiencing login issues in West US

Critical Resolved View vendor source →

Seismic Software experienced a critical incident on April 17, 2026 affecting U.S. West1, lasting 1h 49m. The incident has been resolved; the full update timeline is below.

Started
Apr 17, 2026, 02:24 PM UTC
Resolved
Apr 17, 2026, 04:14 PM UTC
Duration
1h 49m
Detected by Pingoru
Apr 17, 2026, 02:24 PM UTC

Affected components

U.S. West1

Update timeline

  1. investigating Apr 17, 2026, 02:24 PM UTC

    We are currently investigating this issue.

  2. identified Apr 17, 2026, 02:33 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Apr 17, 2026, 03:01 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Apr 17, 2026, 04:14 PM UTC

    This incident has been resolved.