Seismic Software incident
Some customers are experiencing "the video does not exist" or other errors when attempting to watch videos
Major Vendor's status page →
Resolved after 5 hours 12 minutes, affecting Content Video, on April 14, 2026.
Vimeo has recovered and we continue to monitor.
Affected components
Content Video
Update timeline
- investigating Apr 14, 2026, 04:50 PM UTC
We are currently investigating this issue.
- investigating Apr 14, 2026, 04:51 PM UTC
Vimeo, Seismic's video provider, is currently experiencing issues on their platform. Seismic is engaging with Vimeo to identify cause and resolution. https://status.vhx.tv/
- identified Apr 14, 2026, 05:07 PM UTC
Some videos beginning to recover through Seismic's backup measures. We continue to communicate with Vimeo on full recovery.
- identified Apr 14, 2026, 05:13 PM UTC
Vimeo has identified the issue and is implementing a fix.
- monitoring Apr 14, 2026, 06:06 PM UTC
Vimeo has recovered and we continue to monitor.
- resolved Apr 14, 2026, 10:02 PM UTC
This incident has been resolved.
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