Seismic Software incident

Some customers are experiencing "the video does not exist" or other errors when attempting to watch videos

Resolved after 5 hours 12 minutes, affecting Content Video, on April 14, 2026.

monitoring Apr 14, 2026, 06:06 PM UTC

Vimeo has recovered and we continue to monitor.

Started
Apr 14, 2026, 04:50 PM UTC
Resolved
Apr 14, 2026, 10:02 PM UTC
Duration
5h 12m
Detected by Pingoru
Apr 14, 2026, 04:50 PM UTC

Affected components

Content Video

Update timeline

  1. investigating Apr 14, 2026, 04:50 PM UTC

    We are currently investigating this issue.

  2. investigating Apr 14, 2026, 04:51 PM UTC

    Vimeo, Seismic's video provider, is currently experiencing issues on their platform. Seismic is engaging with Vimeo to identify cause and resolution. https://status.vhx.tv/

  3. identified Apr 14, 2026, 05:07 PM UTC

    Some videos beginning to recover through Seismic's backup measures. We continue to communicate with Vimeo on full recovery.

  4. identified Apr 14, 2026, 05:13 PM UTC

    Vimeo has identified the issue and is implementing a fix.

  5. monitoring Apr 14, 2026, 06:06 PM UTC

    Vimeo has recovered and we continue to monitor.

  6. resolved Apr 14, 2026, 10:02 PM UTC

    This incident has been resolved.

Your product runs on more than Seismic Software

Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.

Add your stack →