Seismic Software incident

Some customers are experiencing "the video does not exist" or other errors when attempting to watch videos

Major Resolved View vendor source →
Started
Apr 14, 2026, 04:50 PM UTC
Resolved
Apr 14, 2026, 10:02 PM UTC
Duration
5h 12m
Detected by Pingoru
Apr 14, 2026, 04:50 PM UTC

Affected components

Content Video

Update timeline

  1. investigating Apr 14, 2026, 04:50 PM UTC

    We are currently investigating this issue.

  2. investigating Apr 14, 2026, 04:51 PM UTC

    Vimeo, Seismic's video provider, is currently experiencing issues on their platform. Seismic is engaging with Vimeo to identify cause and resolution. https://status.vhx.tv/

  3. identified Apr 14, 2026, 05:07 PM UTC

    Some videos beginning to recover through Seismic's backup measures. We continue to communicate with Vimeo on full recovery.

  4. identified Apr 14, 2026, 05:13 PM UTC

    Vimeo has identified the issue and is implementing a fix.

  5. monitoring Apr 14, 2026, 06:06 PM UTC

    Vimeo has recovered and we continue to monitor.

  6. resolved Apr 14, 2026, 10:02 PM UTC

    This incident has been resolved.

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