SegMetrics incident

Contact Tag Update Delay

Resolved after 1 day 9 hours, affecting Data Importer, on March 5, 2026.

monitoring Mar 06, 2026, 02:43 PM UTC

A fix has been implemented, and we are working through the backlog. Looking to have the backlog cleared by end of day.

Started
Mar 05, 2026, 03:07 PM UTC
Resolved
Mar 07, 2026, 12:15 AM UTC
Duration
1d 9h
Detected by Pingoru
Mar 05, 2026, 03:07 PM UTC

Affected components

Data Importer

Update timeline

  1. investigating Mar 05, 2026, 03:07 PM UTC

    Contact tag updates are currently delayed. If you've recently applied or modified tags, changes may not appear immediately. This issue is limited to tag data; no other systems are affected. We're actively investigating and will provide updates as they become available.

  2. monitoring Mar 06, 2026, 02:43 PM UTC

    A fix has been implemented, and we are working through the backlog. Looking to have the backlog cleared by end of day.

  3. resolved Mar 07, 2026, 12:15 AM UTC

    This incident has been resolved.

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