SegMetrics incident

Importer Slowdown

Resolved after 11 hours 35 minutes, affecting Data Importer, on July 24, 2020.

identified Jul 24, 2020, 01:47 AM UTC

We've noticed a slowdown with adding imported data to the read databases. Data is being imported, to our processing buffers, but are not being propagated to the read databases in a timely fashion. The development team is working to identify the cause of the slowdown and fix it.

Started
Jul 24, 2020, 01:47 AM UTC
Resolved
Jul 24, 2020, 01:22 PM UTC
Duration
11h 35m
Detected by Pingoru
Jul 24, 2020, 01:47 AM UTC

Affected components

Data Importer

Update timeline

  1. identified Jul 24, 2020, 01:47 AM UTC

    We've noticed a slowdown with adding imported data to the read databases. Data is being imported, to our processing buffers, but are not being propagated to the read databases in a timely fashion. The development team is working to identify the cause of the slowdown and fix it.

  2. resolved Jul 24, 2020, 01:22 PM UTC

    This incident has been resolved.

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