SegMetrics incident

Delayed data

Resolved after 53 minutes, affecting Data Importer, on February 21, 2023.

monitoring Feb 21, 2023, 05:40 PM UTC

Over the weekend we became aware of an issue with adding imported data to the read databases. Data is being imported to our processing buffers, but are not being propagated to the read databases in a timely fashion for certain accounts. We have replaced the replication databases, and should be seeing the most recent data on all accounts. We're continuing to collect access and analytics data through our tracking shards with no data loss.

Started
Feb 21, 2023, 05:40 PM UTC
Resolved
Feb 21, 2023, 06:33 PM UTC
Duration
53m
Detected by Pingoru
Feb 21, 2023, 05:40 PM UTC

Affected components

Data Importer

Update timeline

  1. monitoring Feb 21, 2023, 05:40 PM UTC

    Over the weekend we became aware of an issue with adding imported data to the read databases. Data is being imported to our processing buffers, but are not being propagated to the read databases in a timely fashion for certain accounts. We have replaced the replication databases, and should be seeing the most recent data on all accounts. We're continuing to collect access and analytics data through our tracking shards with no data loss.

  2. resolved Feb 21, 2023, 06:33 PM UTC

    This incident has been resolved.

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