Segment incident

Linked and Batch Audience Computations may be delayed

Minor Resolved View vendor source →

Segment experienced a minor incident on July 7, 2025 affecting Engage (US) and Linked Audiences (US) and 1 more component, lasting 2h 9m. The incident has been resolved; the full update timeline is below.

Started
Jul 07, 2025, 11:25 PM UTC
Resolved
Jul 08, 2025, 01:34 AM UTC
Duration
2h 9m
Detected by Pingoru
Jul 07, 2025, 11:25 PM UTC

Affected components

Engage (US)Linked Audiences (US)Linked Audiences (EU)

Update timeline

  1. identified Jul 07, 2025, 11:25 PM UTC

    A subset of Linked & Batch Audiences computations are be taking longer than normal to complete.

  2. monitoring Jul 08, 2025, 01:04 AM UTC

    We continue to monitor queue recovery, and expect delays to recover within the hour.

  3. resolved Jul 08, 2025, 01:34 AM UTC

    This incident has been resolved.