Segment incident

Delayed updates on audience and compute traits computations running on batch system from 2AM PST

Minor Resolved View vendor source →

Segment experienced a minor incident on July 11, 2025 affecting Engage (US) and Engage (EU), lasting 2h 44m. The incident has been resolved; the full update timeline is below.

Started
Jul 11, 2025, 01:48 PM UTC
Resolved
Jul 11, 2025, 04:33 PM UTC
Duration
2h 44m
Detected by Pingoru
Jul 11, 2025, 01:48 PM UTC

Affected components

Engage (US)Engage (EU)

Update timeline

  1. investigating Jul 11, 2025, 01:48 PM UTC

    Delayed updates on audience and compute traits computations running on batch system from 2AM PST

  2. investigating Jul 11, 2025, 01:55 PM UTC

    We are continuing to investigate this issue.

  3. monitoring Jul 11, 2025, 02:46 PM UTC

    Delays are caught up and we are continuing to monitor

  4. resolved Jul 11, 2025, 04:33 PM UTC

    This incident has been resolved.