Segment incident

Delayed Predictive Recommendations and delivery to List Destinations

Minor Resolved View vendor source →

Segment experienced a minor incident on July 11, 2025 affecting Streaming Destinations (US) and Streaming Destinations (EU), lasting 3h 39m. The incident has been resolved; the full update timeline is below.

Started
Jul 11, 2025, 04:30 PM UTC
Resolved
Jul 11, 2025, 08:09 PM UTC
Duration
3h 39m
Detected by Pingoru
Jul 11, 2025, 04:30 PM UTC

Affected components

Streaming Destinations (US)Streaming Destinations (EU)

Update timeline

  1. monitoring Jul 11, 2025, 04:30 PM UTC

    Due to rate limiting by our upstream infrastructure vendor, we are seeing delays of 30 minutes in Predictive Recommendations, and in delivery of audiences and computed traits to List Destinations. We are monitoring these delays as they recover.

  2. resolved Jul 11, 2025, 08:09 PM UTC

    This incident has been resolved.