Segment incident

Delays for Reverse ETL statistics and sync status

Minor Resolved View vendor source →

Segment experienced a minor incident on August 15, 2025 affecting Reverse ETL (US), lasting 1h 50m. The incident has been resolved; the full update timeline is below.

Started
Aug 15, 2025, 04:36 AM UTC
Resolved
Aug 15, 2025, 06:26 AM UTC
Duration
1h 50m
Detected by Pingoru
Aug 15, 2025, 04:36 AM UTC

Affected components

Reverse ETL (US)

Update timeline

  1. identified Aug 15, 2025, 04:36 AM UTC

    Updates to Reverse ETL delivery statistics and sync status have been delayed since approximately 3pm PT on 8/14. Delivery of actual messages is unaffected.

  2. monitoring Aug 15, 2025, 04:44 AM UTC

    We are monitoring recovery and expect Reverse ETL delivery statistics to be fully caught up in approximately 6 hours.

  3. resolved Aug 15, 2025, 06:26 AM UTC

    The incident is now fully resolved.