Segment experienced a minor incident on September 24, 2025 affecting Cloud Sources (US) and Cloud Sources (EU), lasting 3h. The incident has been resolved; the full update timeline is below.
Affected components
Cloud Sources (US)Cloud Sources (EU)
Update timeline
- investigating Sep 24, 2025, 03:48 AM UTC
We are investigating an issue causing delays in cloud sources data sync.
- identified Sep 24, 2025, 04:12 AM UTC
The issue has been identified and a fix is being implemented
- identified Sep 24, 2025, 04:13 AM UTC
We are continuing to work on a fix for this issue.
- monitoring Sep 24, 2025, 04:31 AM UTC
A fix has been implemented and we are monitoring the results
- resolved Sep 24, 2025, 06:48 AM UTC
This incident has been resolved.