Segment experienced a minor incident on November 24, 2025 affecting Streaming Destinations (US), lasting 3h 16m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Nov 24, 2025, 01:47 AM UTC
We are observing elevated errors in the following Facebook destinations (actions-facebook-conversions-api, actions-facebook-custom-audiences, facebook-app-events, facebook-offline-conversions, facebook-pixel-server-side, personas-facebook-ads).
- identified Nov 24, 2025, 03:20 AM UTC
We have identified the root cause of the incident and we are working towards a fix.
- monitoring Nov 24, 2025, 03:53 AM UTC
We are observing early signs of success. We will continue to monitor.
- monitoring Nov 24, 2025, 04:50 AM UTC
All impacted destinations have recovered and normal operations have resumed. We will continue to monitor closely.
- monitoring Nov 24, 2025, 04:50 AM UTC
We are continuing to monitor for any further issues.
- resolved Nov 24, 2025, 05:04 AM UTC
We've confirmed that the impacted destinations have recovered.