Segment incident

We are currently investigating the issue. The API endpoint at Intercom is returning timeout errors.

Minor Resolved View vendor source →

Segment experienced a minor incident on January 9, 2026 affecting Streaming Destinations (US) and Streaming Destinations (EU), lasting 39m. The incident has been resolved; the full update timeline is below.

Started
Jan 09, 2026, 08:39 PM UTC
Resolved
Jan 09, 2026, 09:18 PM UTC
Duration
39m
Detected by Pingoru
Jan 09, 2026, 08:39 PM UTC

Affected components

Streaming Destinations (US)Streaming Destinations (EU)

Update timeline

  1. investigating Jan 09, 2026, 08:39 PM UTC

    We are currently investigating the issue.

  2. monitoring Jan 09, 2026, 09:02 PM UTC

    The partner has fixed the issue. We are actively monitoring to see if the issue is completely resolved.

  3. resolved Jan 09, 2026, 09:18 PM UTC

    The issue has been resolved.