Segment incident

Tiktok Conversion Destinations are experiencing an outage

Minor Resolved View vendor source →

Segment experienced a minor incident on January 25, 2026 affecting Streaming Destinations (US) and Streaming Destinations (EU), lasting 22h 17m. The incident has been resolved; the full update timeline is below.

Started
Jan 25, 2026, 11:37 AM UTC
Resolved
Jan 26, 2026, 09:54 AM UTC
Duration
22h 17m
Detected by Pingoru
Jan 25, 2026, 11:37 AM UTC

Affected components

Streaming Destinations (US)Streaming Destinations (EU)

Update timeline

  1. investigating Jan 25, 2026, 11:37 AM UTC

    We are currently investigating an issue with Tiktok Offline Conversions and Tiktok Conversions destination. Tiktok Business APIs are experiencing an outage.

  2. identified Jan 25, 2026, 05:01 PM UTC

    Tiktok's Ad Measurement APIs are returning 500. We have reached out to Tiktok for support. There is widespread Tiktok outage reported.

  3. monitoring Jan 26, 2026, 08:10 AM UTC

    Tiktok APIs have recovered and we see successful traffic flowing through from Segment. We'll continue to monitor the destination traffic.

  4. resolved Jan 26, 2026, 09:54 AM UTC

    This incident has been resolved.