Resolved after 30 minutes, affecting Seesaw, on September 14, 2021.
This issue should now be resolved — the issue was the Ada Zendesk Support Chatbot, which we have now turned off. The Activity Library should now be fully functional.
Affected components
Update timeline
- investigating Sep 14, 2021, 08:26 PM UTC
We're currently investigating an issue where the Seesaw Activity Library is experiencing an outage, impacting My Library, Community Library, School & District Library, and Seesaw Lessons Library. We will update on the issue when we have more information.
- resolved Sep 14, 2021, 08:35 PM UTC
This issue should now be resolved — the issue was the Ada Zendesk Support Chatbot, which we have now turned off. The Activity Library should now be fully functional.
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