Seesaw incident
Clever/ClassLink Syncs: Manual Roster Syncs Fail When Adding New Students
Major Vendor's status page →
Resolved after 1 hour 24 minutes, affecting Seesaw, on September 21, 2021.
The issue impacting manual Clever/ClassLink syncs should now be resolved and manual syncs should now complete successfully.
Affected components
Seesaw
Update timeline
- investigating Sep 21, 2021, 11:27 PM UTC
We’re investigating an issue where manual Clever/ClassLink roster syncs are failing (displaying “unexpected error” in the sync dashboard) when the sync involves adding new students due to a recent update. We are investigating the issue and will patch a fix as soon as we can.
- resolved Sep 22, 2021, 12:10 AM UTC
The issue impacting manual Clever/ClassLink syncs should now be resolved and manual syncs should now complete successfully.
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