Seesaw incident

Potential delay in email notifications

Resolved after 1 hour 46 minutes, affecting Seesaw, on June 9, 2022.

resolved Jun 09, 2022, 02:24 PM UTC

This issue has been resolved and email notifications are being delivered normally.

Started
Jun 09, 2022, 12:37 PM UTC
Resolved
Jun 09, 2022, 02:24 PM UTC
Duration
1h 46m
Detected by Pingoru
Jun 09, 2022, 12:37 PM UTC

Affected components

Seesaw

Update timeline

  1. identified Jun 09, 2022, 12:37 PM UTC

    We have identified an issue where some email notifications are delayed due to an issue with our downstream email service provider. All email notifications will be sent, but users may experience a delay in email delivery. You can view the status of our email provider here: https://status.mailgun.com/

  2. identified Jun 09, 2022, 01:55 PM UTC

    We are seeing signs of recovery from our downstream email provider and are working through the delayed emails. We expect all delayed email notifications to be correctly sent in the next hour or earlier.

  3. resolved Jun 09, 2022, 02:24 PM UTC

    This issue has been resolved and email notifications are being delivered normally.

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