Seesaw incident

Investigating Site Slowness and Connection Issues

Resolved after 3 hours 10 minutes, affecting Seesaw, on August 8, 2023.

resolved Aug 08, 2023, 09:44 PM UTC

Issue resolved. There has not been any known customer impact since ~11:15am PT today.

Started
Aug 08, 2023, 06:33 PM UTC
Resolved
Aug 08, 2023, 09:44 PM UTC
Duration
3h 10m
Detected by Pingoru
Aug 08, 2023, 06:33 PM UTC

Affected components

Seesaw

Update timeline

  1. investigating Aug 08, 2023, 06:33 PM UTC

    We are investigating site degradation (slowness and connection issues) that impacted the site between ~10:50am PT - 11:15am PT. The slowness is temporarily resolved and we are investigating the root cause.

  2. investigating Aug 08, 2023, 07:25 PM UTC

    We are continuing to investigate the site degradation (slowness and connection issues) that impacted the site between ~10:50am PT - 11:15am PT. There has not been any known customer impact since ~11:15am PT today.

  3. resolved Aug 08, 2023, 09:44 PM UTC

    Issue resolved. There has not been any known customer impact since ~11:15am PT today.

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