Seesaw incident
SMS Notifications : Issue in sending some notifications
Minor Vendor's status page →
Resolved after 2 days 5 hours, affecting Seesaw, on December 11, 2023.
We have confirmed that issue is now resolved and reliabilities are back up to 100% since 2:45pm Pacific, 2023-12-12
Affected components
Seesaw
Update timeline
- investigating Dec 12, 2023, 02:28 AM UTC
We are currently aware of an issue communicating with our SMS Gateway provider, resulting in potentially missed SMS notifications for new posts. The team is investigating the root cause, and expecting a fix by Dec 12, 2023 (noon, pacific time)
- monitoring Dec 13, 2023, 12:17 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Dec 13, 2023, 09:08 PM UTC
We have confirmed that issue is now resolved and reliabilities are back up to 100% since 2:45pm Pacific, 2023-12-12
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