Resolved after 25 days, affecting Seesaw, on February 26, 2024.
Apple has fixed an issue in iOS 17.4 that was causing occasional crashes when creating complex drawings and using the eraser in the Creative Canvas. iPad and iPhone users on iOS 17.0 - 17.3 are encouraged to upgrade to iOS 17.4.
Affected components
Update timeline
- investigating Feb 26, 2024, 06:19 PM UTC
Some iOS 17+ users (iPad and iPhone) have reported occasional crashes when creating complex drawings and using the eraser in the Creative Canvas. This is due to a change in Apple's iOS operating system, and we are currently working with Apple to resolve this issue.
- resolved Mar 22, 2024, 06:29 PM UTC
Apple has fixed an issue in iOS 17.4 that was causing occasional crashes when creating complex drawings and using the eraser in the Creative Canvas. iPad and iPhone users on iOS 17.0 - 17.3 are encouraged to upgrade to iOS 17.4.
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