Resolved after 45 minutes, on October 7, 2024.
A small group of our customers in the UK region experienced slowness while loading Seesaw today. The root cause was mitigated, and the engineering team is continuing to assess and fix the root cause. The issue lasted approximately 45 minutes, while the servers handling traffic from UK customers were refreshed. We don't expect any lasting impact or data loss from the slowness today. We will continue to monitor and watch the performance across all our regions worldwide.
Update timeline
- resolved Oct 07, 2024, 10:09 PM UTC
A small group of our customers in the UK region experienced slowness while loading Seesaw today. The root cause was mitigated, and the engineering team is continuing to assess and fix the root cause. The issue lasted approximately 45 minutes, while the servers handling traffic from UK customers were refreshed. We don't expect any lasting impact or data loss from the slowness today. We will continue to monitor and watch the performance across all our regions worldwide.
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