Seesaw incident

Families unable to attach files in Messages

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Resolved on February 19, 2025.

resolved Feb 20, 2025, 03:53 PM UTC

We had an issue where families could not attach files in Messages. This issue is now resolved on Web as well as the latest iOS and Android releases (requires updating to the latest release 10.64.0).

Started
Feb 19, 2025, 07:30 PM UTC
Resolved
Feb 19, 2025, 07:30 PM UTC
Duration
–
Detected by Pingoru
Feb 19, 2025, 07:30 PM UTC

Update timeline

  1. resolved Feb 20, 2025, 03:53 PM UTC

    We had an issue where families could not attach files in Messages. This issue is now resolved on Web as well as the latest iOS and Android releases (requires updating to the latest release 10.64.0).

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