SecurityScorecard Outage History
SecurityScorecard is up right nowPingoru has recorded 36 incidents for SecurityScorecard: 5 in the last 12 months and 1 in the last 90 days.
Show as a table
| Month | Incidents | Hours with an open incident |
|---|---|---|
| April 2026 | 1 | 5 of 720 (1%) |
| May 2026 | 1 | 2 of 744 (0%) |
| June 2026 | 0 | 0 of 720 (0%) |
| July 2026 | 0 | 0 of 744 (0%) |
| August 2026 | 1 | 11 of 744 (1%) |
| September 2026 | 0 | 0 of 720 (0%) |
| October 2026 | 0 | 0 of 512 (0%) |
Incidents, newest first
Minor August 14, 2026 Custom Scorecard Issue 10h 44m Ratings Platform
Started Aug 14, 2026, 10:43 AM UTC· resolved Aug 14, 2026, 09:28 PM UTC
- identified Aug 14, 2026, 10:43 AM UTC
We are currently experiencing an issue causing findings to temporarily drop from Custom Scorecards, resulting in an unexpected score increase. Our engineering team is actively reprocessing the affected data to restore full functionality and accurate scores for custom scorecards. Standard scorecards are unaffected.
- resolved Aug 14, 2026, 09:28 PM UTC
This incident has been resolved.
Major May 25, 2026 Scorecard page load error 1h 39m Ratings Platform
Started May 25, 2026, 12:20 PM UTC· resolved May 25, 2026, 02:00 PM UTC
- investigating May 25, 2026, 12:20 PM UTC
We are investigating an issue where users receive a "Page Load Error" when attempting to open scorecards. Our engineering team is actively working to identify the cause and restore full functionality.
- identified May 25, 2026, 12:29 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring May 25, 2026, 12:44 PM UTC
A fix has been implemented, and we are seeing scorecards load successfully. We will continue to monitor the system closely to ensure stability before resolving the incident completely.
- resolved May 25, 2026, 02:00 PM UTC
This incident has been resolved.
Minor April 20, 2026 Atlas and Questionnaires issue 4h 42m Atlas Platform
Started Apr 20, 2026, 03:19 PM UTC· resolved Apr 20, 2026, 08:02 PM UTC
- investigating Apr 20, 2026, 03:19 PM UTC
We are investigating an issue where attempting to grant access or send a questionnaire to an email address not currently registered in our system results in an error. Questionnaires are not being sent and access permissions are not updated with these addresses.
- identified Apr 20, 2026, 04:08 PM UTC
The issue has been identified and a fix is being implemented.
- identified Apr 20, 2026, 05:55 PM UTC
The Questionnaires can now be sent to new platform users however, invitation e-mails are still undeliverable. We are investigating.
- monitoring Apr 20, 2026, 06:21 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Apr 20, 2026, 08:02 PM UTC
The issue has now been fully resolved.
Minor December 1, 2025 Evidence Locker Issue 1h 44m Ratings Platform
Started Dec 01, 2025, 03:29 PM UTC· resolved Dec 01, 2025, 05:13 PM UTC
- investigating Dec 01, 2025, 03:29 PM UTC
Evidence Locker Uploads may not be available to all users
- identified Dec 01, 2025, 03:45 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Dec 01, 2025, 04:29 PM UTC
Evidence Locker issue has been addressed and we are monitoring the results.
- resolved Dec 01, 2025, 05:54 PM UTC
The issue has now been resolved.
Minor November 25, 2025 Microsoft Entra ID users may experience login issues 44m Ratings Platform
Started Nov 25, 2025, 04:35 PM UTC· resolved Nov 25, 2025, 05:20 PM UTC
- identified Nov 25, 2025, 04:35 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Nov 25, 2025, 05:08 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Nov 25, 2025, 05:20 PM UTC
This incident has been resolved.
Minor October 20, 2025 Some Platform Services Degraded Related to AWS Incident 9h 17m Ratings Platform
Started Oct 20, 2025, 12:31 PM UTC· resolved Oct 20, 2025, 09:49 PM UTC
- identified Oct 20, 2025, 12:31 PM UTC
We are currently experiencing degraded performance with the Ratings Platform due to an ongoing incident with AWS in the US-EAST-1 region. This is impacting page load times and our reporting services. We are monitoring the situation and will provide updates as more information becomes available from AWS.
- identified Oct 20, 2025, 03:27 PM UTC
We are continuing to experience service disruptions due to the ongoing AWS outage in the US-EAST-1 region. Our team is monitoring the situation closely and working on mitigations where possible. We will provide further updates as AWS restores services in the affected region.
- monitoring Oct 20, 2025, 07:42 PM UTC
Critical functionality is restored. There may be potential delays in certain data updates.
- resolved Oct 20, 2025, 09:49 PM UTC
This incident has been resolved.
Minor March 14, 2025 Issue Details Page Degraded 2h 26m Ratings Platform
Started Mar 14, 2025, 03:35 PM UTC· resolved Mar 14, 2025, 06:02 PM UTC
- investigating Mar 14, 2025, 03:35 PM UTC
We are currently investigating this issue.
- monitoring Mar 14, 2025, 04:31 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Mar 14, 2025, 06:02 PM UTC
This incident has been resolved.
Minor January 23, 2025 Some Platform Services Degraded with Potential Login Issues 1h 34m Ratings Platform
Started Jan 23, 2025, 12:50 AM UTC· resolved Jan 23, 2025, 02:25 AM UTC
- identified Jan 23, 2025, 12:50 AM UTC
The scoring platform is experiencing Intermittent login and page load issues.
- monitoring Jan 23, 2025, 01:57 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jan 23, 2025, 02:25 AM UTC
This incident has been resolved.
Minor December 4, 2024 Report Generation Issue 41m Ratings Platform
Started Dec 04, 2024, 03:05 AM UTC· resolved Dec 04, 2024, 03:47 AM UTC
- investigating Dec 04, 2024, 03:05 AM UTC
Scoring platform is experiencing issues with report generation
- monitoring Dec 04, 2024, 03:32 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Dec 04, 2024, 03:47 AM UTC
This incident has been resolved.