SecurityScorecard experienced a major incident on May 25, 2026 affecting Ratings Platform, lasting 1h 39m. The incident has been resolved; the full update timeline is below.
Affected components
Ratings Platform
Update timeline
- investigating May 25, 2026, 12:20 PM UTC
We are investigating an issue where users receive a "Page Load Error" when attempting to open scorecards. Our engineering team is actively working to identify the cause and restore full functionality.
- identified May 25, 2026, 12:29 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring May 25, 2026, 12:44 PM UTC
A fix has been implemented, and we are seeing scorecards load successfully. We will continue to monitor the system closely to ensure stability before resolving the incident completely.
- resolved May 25, 2026, 02:00 PM UTC
This incident has been resolved.