SecurityScorecard incident

Some Platform Services Degraded Related to AWS Incident

Minor Resolved View vendor source →

SecurityScorecard experienced a minor incident on October 20, 2025 affecting Ratings Platform, lasting 9h 17m. The incident has been resolved; the full update timeline is below.

Started
Oct 20, 2025, 12:31 PM UTC
Resolved
Oct 20, 2025, 09:49 PM UTC
Duration
9h 17m
Detected by Pingoru
Oct 20, 2025, 12:31 PM UTC

Affected components

Ratings Platform

Update timeline

  1. identified Oct 20, 2025, 12:31 PM UTC

    We are currently experiencing degraded performance with the Ratings Platform due to an ongoing incident with AWS in the US-EAST-1 region. This is impacting page load times and our reporting services. We are monitoring the situation and will provide updates as more information becomes available from AWS.

  2. identified Oct 20, 2025, 03:27 PM UTC

    We are continuing to experience service disruptions due to the ongoing AWS outage in the US-EAST-1 region. Our team is monitoring the situation closely and working on mitigations where possible. We will provide further updates as AWS restores services in the affected region.

  3. monitoring Oct 20, 2025, 07:42 PM UTC

    Critical functionality is restored. There may be potential delays in certain data updates.

  4. resolved Oct 20, 2025, 09:49 PM UTC

    This incident has been resolved.