SecurityScorecard Outage History

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SecurityScorecard had 12 outages in the last 2 years totaling 91h 53m of downtime — averaging 0.5 incidents per month.

There were 12 SecurityScorecard outages since August 13, 2024 totaling 91h 53m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.securityscorecard.com

Major May 25, 2026

Scorecard page load error

Detected by Pingoru
May 25, 2026, 12:20 PM UTC
Resolved
May 25, 2026, 02:00 PM UTC
Duration
1h 39m
Affected: Ratings Platform
Timeline · 4 updates
  1. investigating May 25, 2026, 12:20 PM UTC

    We are investigating an issue where users receive a "Page Load Error" when attempting to open scorecards. Our engineering team is actively working to identify the cause and restore full functionality.

  2. identified May 25, 2026, 12:29 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring May 25, 2026, 12:44 PM UTC

    A fix has been implemented, and we are seeing scorecards load successfully. We will continue to monitor the system closely to ensure stability before resolving the incident completely.

  4. resolved May 25, 2026, 02:00 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor April 20, 2026

Atlas and Questionnaires issue

Detected by Pingoru
Apr 20, 2026, 03:19 PM UTC
Resolved
Apr 20, 2026, 08:02 PM UTC
Duration
4h 42m
Affected: Atlas Platform
Timeline · 5 updates
  1. investigating Apr 20, 2026, 03:19 PM UTC

    We are investigating an issue where attempting to grant access or send a questionnaire to an email address not currently registered in our system results in an error. Questionnaires are not being sent and access permissions are not updated with these addresses.

  2. identified Apr 20, 2026, 04:08 PM UTC

    The issue has been identified and a fix is being implemented.

  3. identified Apr 20, 2026, 05:55 PM UTC

    The Questionnaires can now be sent to new platform users however, invitation e-mails are still undeliverable. We are investigating.

  4. monitoring Apr 20, 2026, 06:21 PM UTC

    A fix has been implemented and we are monitoring the results.

  5. resolved Apr 20, 2026, 08:02 PM UTC

    The issue has now been fully resolved.

Read the full incident report →

Minor December 1, 2025

Evidence Locker Issue

Detected by Pingoru
Dec 01, 2025, 03:29 PM UTC
Resolved
Dec 01, 2025, 05:13 PM UTC
Duration
1h 44m
Affected: Ratings Platform
Timeline · 4 updates
  1. investigating Dec 01, 2025, 03:29 PM UTC

    Evidence Locker Uploads may not be available to all users

  2. identified Dec 01, 2025, 03:45 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Dec 01, 2025, 04:29 PM UTC

    Evidence Locker issue has been addressed and we are monitoring the results.

  4. resolved Dec 01, 2025, 05:54 PM UTC

    The issue has now been resolved.

Read the full incident report →

Minor November 25, 2025

Microsoft Entra ID users may experience login issues

Detected by Pingoru
Nov 25, 2025, 04:35 PM UTC
Resolved
Nov 25, 2025, 05:20 PM UTC
Duration
44m
Affected: Ratings Platform
Timeline · 3 updates
  1. identified Nov 25, 2025, 04:35 PM UTC

    The issue has been identified and a fix is being implemented.

  2. monitoring Nov 25, 2025, 05:08 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Nov 25, 2025, 05:20 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor October 20, 2025

Some Platform Services Degraded Related to AWS Incident

Detected by Pingoru
Oct 20, 2025, 12:31 PM UTC
Resolved
Oct 20, 2025, 09:49 PM UTC
Duration
9h 17m
Affected: Ratings Platform
Timeline · 4 updates
  1. identified Oct 20, 2025, 12:31 PM UTC

    We are currently experiencing degraded performance with the Ratings Platform due to an ongoing incident with AWS in the US-EAST-1 region. This is impacting page load times and our reporting services. We are monitoring the situation and will provide updates as more information becomes available from AWS.

  2. identified Oct 20, 2025, 03:27 PM UTC

    We are continuing to experience service disruptions due to the ongoing AWS outage in the US-EAST-1 region. Our team is monitoring the situation closely and working on mitigations where possible. We will provide further updates as AWS restores services in the affected region.

  3. monitoring Oct 20, 2025, 07:42 PM UTC

    Critical functionality is restored. There may be potential delays in certain data updates.

  4. resolved Oct 20, 2025, 09:49 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor March 14, 2025

Issue Details Page Degraded

Detected by Pingoru
Mar 14, 2025, 03:35 PM UTC
Resolved
Mar 14, 2025, 06:02 PM UTC
Duration
2h 26m
Affected: Ratings Platform
Timeline · 3 updates
  1. investigating Mar 14, 2025, 03:35 PM UTC

    We are currently investigating this issue.

  2. monitoring Mar 14, 2025, 04:31 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Mar 14, 2025, 06:02 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor January 23, 2025

Some Platform Services Degraded with Potential Login Issues

Detected by Pingoru
Jan 23, 2025, 12:50 AM UTC
Resolved
Jan 23, 2025, 02:25 AM UTC
Duration
1h 34m
Affected: Ratings Platform
Timeline · 3 updates
  1. identified Jan 23, 2025, 12:50 AM UTC

    The scoring platform is experiencing Intermittent login and page load issues.

  2. monitoring Jan 23, 2025, 01:57 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Jan 23, 2025, 02:25 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor December 4, 2024

Report Generation Issue

Detected by Pingoru
Dec 04, 2024, 03:05 AM UTC
Resolved
Dec 04, 2024, 03:47 AM UTC
Duration
41m
Affected: Ratings Platform
Timeline · 3 updates
  1. investigating Dec 04, 2024, 03:05 AM UTC

    Scoring platform is experiencing issues with report generation

  2. monitoring Dec 04, 2024, 03:32 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Dec 04, 2024, 03:47 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor September 9, 2024

Custom Scorecards Scoring Issue

Detected by Pingoru
Sep 09, 2024, 12:17 PM UTC
Resolved
Sep 10, 2024, 08:03 AM UTC
Duration
19h 46m
Affected: Ratings Platform
Timeline · 4 updates
  1. identified Sep 09, 2024, 12:17 PM UTC

    An issue has been identified within the measurement data used in the Custom Scorecards scoring calculation workflow. This issue is causing Custom Scorecard to display a score of 100 with no issue attached. We have implemented a fix and are currently re-scoring the Custom Scorecards.

  2. identified Sep 09, 2024, 02:57 PM UTC

    The Scoring data has been re-calculated and is now published on the Platform. We are currently re-scoring the Custom Scorecards for the previous days in order to fix the History data.

  3. monitoring Sep 09, 2024, 11:00 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Sep 10, 2024, 08:03 AM UTC

    History data and Current data have been re-calculated using the fixed workflow. Data is now published on the platform. The issue is now considered resolved.

Read the full incident report →

Major August 29, 2024

Logins Unavailable in APAC region

Detected by Pingoru
Aug 29, 2024, 09:10 AM UTC
Resolved
Aug 29, 2024, 02:16 PM UTC
Duration
5h 6m
Affected: Ratings PlatformAtlas Platform
Timeline · 3 updates
  1. investigating Aug 29, 2024, 09:48 AM UTC

    Users located in the APAC region may experience an error message from Cloudfront upon logging into the platform. We are currently investigating.

  2. monitoring Aug 29, 2024, 10:40 AM UTC

    Tests and User related activities indicate that the issue is not occurring anymore. We are monitoring the status of the services.

  3. resolved Aug 29, 2024, 02:16 PM UTC

    The incident is now resolved.

Read the full incident report →

Major August 22, 2024

Some Platform Services Degraded

Detected by Pingoru
Aug 22, 2024, 03:28 PM UTC
Resolved
Aug 22, 2024, 04:15 PM UTC
Duration
47m
Affected: Ratings Platform
Timeline · 2 updates
  1. investigating Aug 22, 2024, 03:28 PM UTC

    We are currently investigation this issue. Services impacted include: Issue details page, report generation on issues, attribution log, and API issue calls.

  2. resolved Aug 22, 2024, 04:15 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor August 13, 2024

Remediation Processing Delayed

Detected by Pingoru
Aug 13, 2024, 06:41 PM UTC
Resolved
Aug 15, 2024, 02:02 PM UTC
Duration
1d 19h
Affected: Ratings Platform
Timeline · 2 updates
  1. identified Aug 13, 2024, 06:41 PM UTC

    We are experiencing delays in processing remediations. The issue has been identified and a fix is being implemented.

  2. resolved Aug 15, 2024, 02:02 PM UTC

    Remediation delay is now resolved

Read the full incident report →