SecureX sign-on incident

SCC Login Degradation

Resolved after 1 hour 44 minutes, affecting Sign-On, on August 7, 2026.

resolved Aug 07, 2026, 02:40 PM UTC

Update The monitoring period is complete and login services are confirmed to be fully operational. The issue has been resolved and no further impact is expected. Impact Summary Users may have experienced intermittent login failures and slower response times during the incident window. This has now been fully resolved.

Started
Aug 07, 2026, 12:55 PM UTC
Resolved
Aug 07, 2026, 02:40 PM UTC
Duration
1h 44m
Detected by Pingoru
Aug 07, 2026, 12:55 PM UTC

Affected components

Sign-On

Update timeline

  1. investigating Aug 07, 2026, 12:55 PM UTC

    We are currently investigation the issue

  2. investigating Aug 07, 2026, 01:40 PM UTC

    The team is actively monitoring the situation.

  3. investigating Aug 07, 2026, 01:50 PM UTC

    Update Our team is actively investigating the login degradation. We are working to identify the root cause and restore normal service as quickly as possible. Current Impact Users may continue to experience intermittent login failures and slower response times.

  4. monitoring Aug 07, 2026, 02:13 PM UTC

    The team has identified and fixed the issue. Login services have been restored and are now operating normally. We are actively monitoring to ensure continued stability. Next Update: We will confirm full resolution after the monitoring period.

  5. resolved Aug 07, 2026, 02:40 PM UTC

    Update The monitoring period is complete and login services are confirmed to be fully operational. The issue has been resolved and no further impact is expected. Impact Summary Users may have experienced intermittent login failures and slower response times during the incident window. This has now been fully resolved.

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